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Real stories. Real results. Explore how we’ve helped clients solve problems, improve performance, and achieve success across different industries.
A leading roofing and field services company needed a faster, smarter way to respond to hailstorm events. Relying on manual data gathering and delayed outreach meant lost opportunities and inefficient operations. To solve this, we developed a custom Hail Storm Data Mapping App that seamlessly combines real-time weather data with customer location mapping and automated alerting.
We developed a powerful solution that combines hailstorm data with customer location mapping—enabling the roofing company to identify and reach out to affected homeowners within hours of a storm. By automating weather data sync every six hours, the system ensures that no opportunity or lead is missed during critical response windows.
Using Google Maps integration and SQL-powered geolocation, the system plots customer addresses alongside hailstorm impact zones. With a simple square-draw tool, users can select affected areas, generate filtered customer lists, and download them instantly in Excel—making marketing and service outreach faster and more targeted than ever before.
Built-in alert rules notify staff when specific hail criteria are met—such as hail size, zip code, and time. These alerts, paired with downloadable reports and role-based access, empower teams to respond quickly, coordinate service calls, and make data-driven decisions without relying on manual processes or third-party platforms.
Lon Smith Roofing, a leading residential roofing contractor in Texas with over four decades of industry experience, faced significant operational challenges due to outdated systems and manual workflows. As the company expanded across multiple states and increased its service capacity, their reliance on fragmented software, aging infrastructure, and manual processes created inefficiencies, data inconsistencies, and scalability issues.
Despite being a market leader in residential roofing, Lon Smith Roofing was struggling with fragmented systems, manual processes, and limited scalability. The need to modernize their operations, reduce inefficiencies, and support growth led to the search for a robust ERP solution tailored to their business needs.
We implemented Sage 300 ERP to unify the company’s disconnected systems into one powerful platform. The transformation included process automation, hardware upgrades, seamless data migration, and customized workflows—ensuring every department operated with greater accuracy, speed, and control.
Following the successful ERP rollout, Lon Smith Roofing saw dramatic improvements: a 40% reduction in manual data errors, 25% boost in production efficiency, and a 50% faster financial close. With enhanced visibility and streamlined operations, the company is now fully equipped to scale and compete in a fast-moving industry.
A long-established outbound call center relied heavily on outdated copper-based dialer hardware, which resulted in high maintenance costs, limited flexibility, no remote access, and an inability to integrate with modern CRM or messaging tools. These limitations were preventing the company from scaling and adapting to current business needs.
The client, a long-standing outbound telephony provider, faced rising costs, hardware failures, and no remote access due to its copper-based dialers. These outdated systems limited scalability, hindered CRM integration, and offered no support for SMS or remote teams—creating an urgent need for transformation.
We engineered a complete telephony overhaul using FreeSWITCH, Kamailio, and FusionPBX, coupled with a custom-built desktop application in C++. This cloud-based VoIP solution eliminated hardware dependencies, enabled remote agent access, integrated CRM and SMS capabilities, and delivered real-time dashboards and call controls.
With zero reliance on physical dialers, the client reduced overhead, deployed new agents instantly, and saw a 40% increase in active call volume. The new hosted VoIP architecture offered better reliability, improved monitoring, and a secure remote-work environment—positioning the business for scalable, long-term success.
Operations Manager, Vertex Communications
Working with iNet Technologies has been a game-changer for our business. Their team not only modernized our outdated systems but also helped us streamline communication, reduce downtime, and operate more efficiently. Their expertise in VoIP and IT infrastructure is unmatched — reliable, responsive, and truly invested in our success.